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Delete your account and data

This page explains how to delete your Indian Food Metrics account, what is removed, what we are required to keep, and how long it takes. You do not need to be signed in to use this page.

1. How to request deletion

Option A: delete it yourself in the app

  1. Open Indian Food Metrics and sign in.
  2. Go to My Account, then the My profile tab.
  3. Scroll to Delete account.
  4. Type DELETE in the confirmation box and press Delete my account.

Deletion happens straight away and cannot be undone. Signed in? You can go directly to My Account.

Option B: request deletion from this page

If you have uninstalled the app or cannot sign in, fill in the form below with the name and email address on your account. You can also email Mhkdhingra@gmail.com with the subject "Account deletion request".

2. Deletion request form

3. What happens when your account is deleted

For you, the account is gone completely and immediately:

  • Your login stops working: your email address, password and all active sessions are closed. You cannot sign in to the old account again.
  • Your profile is anonymised: your first and last name, phone number, state and any saved address details are erased from your profile.
  • Your plan and access end: any active membership or plan entitlement is closed with the account.
  • Your TagMango sign-in link is removed: the connection between your account and TagMango, along with the TagMango site and last sign-in details, is cleared from your profile.
  • A fresh start: if you sign up again later, even with the same email address, you begin with a completely new and empty account. Nothing from the old account carries over.

This cannot be reversed.

4. What we keep, and why

Indian tax, company and consumer law requires us to retain certain records even after an account closes. These records are kept securely in our backend systems, are not visible to you or to other members, and are never used for marketing or shared with advertisers.

  • Activity records: your meal log entries, food scan usage records and checkout activity are retained as anonymised records for compliance, audit and dispute-resolution purposes. Food photos are never stored at any point.
  • Financial records: completed purchases and payments, including CGM sensor orders placed through our payment partner: order reference, amount, currency, date, payment status and payment provider reference. We never store card or bank details.
  • How they are kept: the records are detached from your identity. Your name, email, phone number and address are removed from the profile, so the retained records no longer identify you in normal use.
  • Retention period: 8 financial years from the end of the financial year in which the account was closed or the order was placed, as required by Indian accounting and tax rules. After that the records are permanently deleted.

5. How long deletion takes

  • In the app: immediate. Your login is closed and your profile anonymised the moment you confirm.
  • By form or email: we verify the request and close the account within 2 business days, and always within 30 days. We email you once it is done.
  • Retained records: the anonymised records described above are kept for the retention period stated, then permanently deleted.

6. Accounts created through TagMango

Accounts created by signing in through TagMango do not have a password. Deletion works exactly the same way: the confirmation step asks you to type DELETE rather than re enter a password, so no password is needed.

7. Contact

App name: Indian Food Metrics. For any question about deletion, email Mhkdhingra@gmail.com or write to Flat no 16, 3rd floor, MCD Market, Ramesh Nagar, New Delhi 110015. See also our Privacy policy.

Deleting your account also ends any active plan. No refund is issued for the unused part of a paid plan.

Prefer email? Write to Mhkdhingra@gmail.com.